Shopcrazy.in owns and operate this Website. Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
The Website is a platform that facilitates the online sale and purchase of branded merchandise and services offered by ShopCrazy's various affiliate/ registered merchants/ vendors/service providers at a discounted price ("Services"). The Services are offered to the Users through various modes which shall include, issue of coupons and vouchers that can be redeemed for various services. The purchase of products and services on the Website shall be governed by the Terms of Sale.
The Services are not available to minors under the age of eighteen (18) or to any Users suspended or removed from the ShopCrazy system by ShopCrazy for any reason whatsoever. If You do not conform to the above qualification, You shall not be permitted to avail of the Services or use the Website. You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail the Services provided by ShopCrazy through Your legal guardian in accordance with the applicable laws.
You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Shopcrazy.in will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible
In order to contract with Shopcrazy.in you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Shopcrazy.in retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be Shopcrazy.in or may in some cases be a third party. Where a contract is made with a third party Shopcrazy.in is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.
When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.
Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.
Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Your card will be debited upon authorization being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law Shopcrazy.in and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect Shopcrazy.in's liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
The Website makes available general third party information such as, product catalogues, lists of authorized dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources ("Third Party Content"). Similar Third Party Content would also be available to You on the email received by You from ShopCrazy. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. ShopCrazy does not provide any guarantee with respect to any the Third Party Content and ShopCrazy shall not be held liable for any loss suffered by You based on Your reliance on or use of such data. Except where expressly stated to the contrary all persons (including their names and images), third party trademarks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with Shopcrazy.in and you should not rely on the existence of such a connection or affiliation. Any trademarks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Shopcrazy.in.
The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by ShopCrazy and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.
The trademarks, logos and service marks displayed on the Website ("Marks") are the property of ShopCrazy or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of ShopCrazy, the vendor or the third party that may own the Marks.
Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party, and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks.
Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from ShopCrazy or thirty party owner of such Content.
You agree to indemnify, defend and hold harmless Shopcrazy.in, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
Shopcrazy.in shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Users of this website may post reviews, feedbacks, comments, suggestions; it is expected while posting, use of obscene, abusive, threatening, defamatory language is avoided. Shopcrazy.in reserves all rights to remove, delete or edit such content or terminate access to use the website.
POLICY REGARDING RESTRICTED PRODUCTS-
Items sold on shopcrazy.in must follow our content policy and guidelines, detailed below. Producers or sellers of items are expected to conduct proper research to ensure that the items created to be sold on shopcrazy.in are in compliance with all applicable laws. If shopcrazy.in determines that the content of an item is prohibited, we may summarily remove or alter it without returning any fees the listing has incurred. shopcrazy.in reserves the right to make judgments about whether or not content is appropriate.
Pornography, Stolen Items, Manuals, Illegal Items, Unauthorized Copy of Movies, Music, Software, Video Games
All purchased items on shoprazy.in have following return policy. Final decision on returns in case of any dispute remains with shopcrazy.in
1. Damaged/Defective/Dead on arrival items can be returned within 10 days’ timeframe after product delivery. However, return request should be raised within 48 hours of product delivery. Return request will not be approved if raised after 48 hours.
2. Damaged/Defective/Dead on arrival items must be returned in the original condition they were received in with all the accompanying accessories.
3. You will have to upload images of damaged part of product, if it is damaged in transit while placing return. Without valid image return request will not be approved.
4. Shopcrazy.in will verify and authorize the return based on reason and images uploaded.
5. If item is not defective/damaged and buyer no longer need it, it can only be returned within 2days of product delivery. Final decision will remain with shopcrazy.in
6. Items that you no longer need must be returned in new and unopened condition with all the original packing.
7. For non-defective/damaged product return (product which is no longer needed), shipping charges will be deducted accordingly.
8. Return Pick Up facility is not available for non-defective/non-damaged items. Return pickup facility can be made available at applicable charges.
9. For damaged / defective items, items with missing parts or item not as described, replacement will be offered by the seller, if the issue is reported within 10 days. Replacement may be offered for the entire product or part(s) of the product.
10. If any part, component is missing in returned order, partial or no-refund will be initiated.
11. All products sold at shopcrazy.in possess manufacturer warrantee. In case of dispute regarding service and warrantee, shopcrazy.in will not held responsible.
12. Buyer should provide correct address with valid pincode, contact number and nearby landmark to received order on time. (Please note, delivery time could vary because of unforeseen reasons)
Breast pads and shields, Breast milk containers, Nursing covers, Baby grooming products, Baby washes, Shampoos, Skin care, Wet wipes, Diapers and nappies, Soothers and tethers, Feeding related products like bottles, bottle sets and nipples, Aerobic Training Machines like Treadmills, Exercise Bikes, Home Gyms/ Multi Gyms, Massage Machines, All Inner Apparel and Guards, Table Tennis Tables, Billiards/ Pool/ Snooker/ Other Large Game Tables, All Bicycles, Punching / Boxing Bags, Pet food supplies, Harnesses, Aquarium supplies, Pet shampoos/ conditioners, Body supports and medical equipment, Incontinence products (Adult Diapers), All Personal Care products, Condoms and sexual well-being products, Hazardous materials (Fragrances, nail colors, deodorants, hairsprays), Cleansers, Shower gels, Soaps, Hair loss products, Shampoos and conditioners, Styling gels and hair colors, Lipsticks, lip balms and lip gloss, Eye care and eye makeup, Creams, moisturizers and body lotions, Other hygiene items, Lubricants, Greases and Oils, Shampoos, Waxes, Polishes & Other Liquid, Aerosols & Perfumes, Paper towels, tissues, cleaning chemicals Tapes, Gold Coins / Gold Vadnais / Gold Chips / Gold Bars, Adhesives (all liquids), hazardous materials and lubricants, All items included in grocery/gourmet categories
Refund for successfully returned product will be initiated after 48 business hours of product receipt by seller.
In case of order cancellation, refund will be initiated after 3-4 business days of product receipt by seller.
For prepaid orders, Refund amount will be credited to the same account through which payment was made through NEFT.
For CoD orders, Refund will be done through Cheque or NEFT. (For NEFT of COD refund, buyer has to provide his/her bank account details)
** Shopcrazy.in encourage buyer to prefer Cheque mode of payment for COD orders.
** Refund amount credit to account depends on bank.
Seller details will be authorized and verified before account is activated. It takes 3-4 business days to verify the details. In case of any queries write us at firstname.lastname@example.org
Seller needs to provide valid documents for proof of identity and address of the beneficiary or bank account holder mentioned during the registration process.
If seller intends to update/change bank account details, personal information, address; he/she need to inform shopcrazy.in. Changes will take effect within 7-8 business days.
Sellers have an equivalent return policy and the above-mentioned timelines and conditions apply for all items sold on shopcrazy.in by seller. Failing to adhere above guidelines and policies, shopcrazy.in reserves all rights to apply penalties.
Commission is applicable to products based on categories. Different categories have different commission charges. Collection fee is applicable at 2.5% of order value. Fixed fee of Rs.15 per order will be charged. Shipping charges of Rs. 45/Kg will be applicable for local, national and zonal shipping. (Weight considered for shipping fee calculation would be volumetric or actual; whichever is higher) Minimum of Rs.45 shipping charges will be applicable for products with weight less than 1Kg. All above charges are excluding taxes. Standard taxes will be applicable for each transaction.
Seller has to process the order and hand over to courier partner as per procurement mentioned while adding the product. The order will be auto cancelled and cancellation charges of 3.5% of order value will be deducted from sellers account. For shipping pricing refer section Commission and Shipping Charges above.
All payments to seller will be done to his registered bank account through NEFT within 15-20 business days. ** Seller should provide correct bank account details for all payments.
MRP abuse policy states that products selling price should not be higher than MRP of the product. In case of breach of this policy, defaulters will be blacklisted or account could be suspended. Shopcrazy.in will not be held responsible or bear any responsibility for applicable law violation charges faced by defaulter.
BRAND AND TRADEMARK USE-
Sellers are not permitted to use/misuse any brand name, logo, trademark without valid consent or brand authorization letter or trademark certificate or VAT invoice of manufacturer/authorized dealer. Shopcrazy.in will not bear any responsibility or held responsible in case of any legal dispute regarding breach of this policy.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Shopcrazy.in. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of Shopcrazy.in.
All rights reserved with shopcrazy.in